Employers Options - WebTime Guide¶

Welcome to SelfServe¶

From this secure site you will be able to access your payroll history, payroll check stubs and ACH advices, and update some of your personal information. A valid personal email address and internet connection are required to use this service.

https://portal.pfd.snb.com/?L=1803643

The first step is registering for SelfServe. You will be required to use a Business Key which will be entered during the registration process and used each time you login. The Employers Options Business Key is 1803643.

Registration ¶

To begin the process, click the “New Employee? Register here” button on the bottom right corner of the portal.

A pop-up window will step you through the process of registering.

Enter the last 4 digits of your SSN
Enter Business Key: 1803643
Enter the Zip Code of your home address
Follow the prompts to complete registration

Logging In: ¶

Once you have registered and have a username and password, you can login in to the SelfServe application. An email confirmation will be sent to the personal email address on file with a link to the website for your convenience.

Please note the following when creating a password:

The password must contain 3 of the following elements:

Lower case letters, upper case letters, and either a number or symbol.

Until this criterion has been met, the sign will remain. When you have successfully entered your password, a check will appear.

Enter your username, password, Business Key (1803643) and choose “Employee Portal”. Once you have entered all login information click “sign in”.

Forgot Password: ¶

If you forget your password, you can retrieve it by selecting the “Forgot Password” option below the “login” button. A pop-up window will open to walk you through the steps of retrieving your login credentials.

Select “I am an Employee (or contractor).” and click “Continue”
Enter your “Username” (which is typically your email address)
Enter the Business Key: 1803643
Enter your home address Zip Code
Click “Continue”

Application View: ¶

After you have successfully logged in, you will see the ‘Dashboard’.

Scheduler ¶

Month View ¶

The Scheduler will allow you to enter your time into the system and view information about your assignments in month increments.

Day View ¶

The day view provides detailed information about your assignment and time entry. To enter the day view, select the Day button from the view options or double click on the brown date bar in the calendar above the assignment you wish to view.

The day view provides the name of the company, hours of the assignment as well as the assignment address. There is a map button next to the address to quickly map directions for you.

Time Entry ¶

You have the opportunity to record your hours including any non-paid breaks. If you have a morning unpaid break and an afternoon unpaid break, you have the ability to enter that time in addition to any unpaid lunch time you may take. Please note that additional boxes will appear as you enter your time so you will have a place to record all your hours.

To begin entering, click on the “in” drop down box and select the appropriate hour you arrived at your assignment. A pop-up window will open allowing you to select the hour, minutes and am or pm options. The time entry allows you to enter increments of 5 minutes. Continue to the “out” box to select either the time you began your first unpaid break or left for lunch. The “out” button will function the same way as the “in” button. Move on to the next “in” box to record the time you returned from your break or from lunch. Click on the next “out” box to record the time you left for your afternoon unpaid break or left for the day:

After selecting the hours, click on the Submit button.

You may also enter a comment that will be recorded with your time and will be viewable by your supervisor and Staffing Consultant.

When complete you can click the “Save” button. The top of the box will turn blue to indicate that these hours have been saved. You may go back and change any hours that have been saved by clicking on the appropriate date on the monthly calendar.

If your hours are the same as the previous day worked, click the Copy Prv. Time button and the hours will automatically be entered and saved for you. Additionally, you may click the Copy Prv. (Day) to copy the hours from the same day last week. For example, if it is Tuesday and you click the Copy Prv. Tue button, the hours from last Tuesday will populate and save automatically.

The color legend at the bottom of the page details what each color screen indicates so you can easily view the status:

To enter time for the previous or next day, you can click on the “< previous” or “next >” button next to the date. Repeat the steps above to record your time for that day.

Once you have saved the hours that you wish to submit into the time sheet entry screen, you need to submit them for approval. Select the “Month” view from the view options.

Click the box for each day(s) you wish to submit hours for approval and then click the “submit” button at the bottom to electronically send those hours to your supervisor. Those days will then turn orange to indicate the hours have successfully been recorded.

Please note, once you have submitted hours, you will not be able to change them. If you have made an error, contact a representative at your agency. Your supervisor will have the ability to reject these hours and you will have the opportunity to re-enter the time. If this is the case, you will receive an email notification that time has been rejected.

If your supervisor approves or rejects time, the next time you log into SelfServe, you will see a change to your calendar:

To see why a time entry was not approved or any comments associated with your time card or to resubmit time, click on the brown bar on the to view the day’s details. You can expand each day’s record history by clicking on the Record History text at the bottom of the screen:

For example: the supervisor may say that it is necessary to deduct for breaks. To re-submit your time, click on the Delete button and re-enter the corrected time. When you have finished click Save. You can then re-submit the time from the month view as outlined above.

You will be able to monitor the approval stages by viewing your calendar at any time and referring to the color chart at the bottom of the page. Time submitted pending supervisor approval will be orange; once the supervisor has approved hours, the color will change to brown. When your office representative has approved those hours for final payment, the days will change to green.

Pay History and W2/1099 Retrieval ¶

In addition to recording your time and being able to retrieve your past time records, SelfServe gives you the ability to retrieve a full pay history and pay stubs based on a range of dates that you select. Your W2/1099 copies are available as well.

To view your payroll history, click “Pay History” from the Dashboard.

Click on the date range to set the period you wish to view. When you click the from and to dates, a calendar will pop up. Select the month and click on the day you would like to set for your range, and then click “Show Range”. All associated checks will be listed.

To view each payroll record, double click on the PDF icon. A new window will open with a PDF copy for you to view, save to your desktop or print.

To access your W2/1099 copy, click W-2/1099 on the Dashboard and click on the PDF icon as you would to retrieve your payroll stub.

Settings ¶

Clicking Settings on the Dashboard will allow you to set your email preferences, change your password, and view your login activity.

Password ¶

To change your password, click the “Password” button on the Settings ribbon at the top of the screen and follow the instructions. The change password wizard will guide you through the process, automatically changing the minus sign to a check when the information entered is correct.

Email ¶

To change your email address, select the E-Mail button from the Settings ribbon. Like the Password function, the E-mail wizard will let you know if the information entered is valid by changing the minus sign to a check. Once the wizard determines that both email fields are valid you will be prompted to enter your current password followed by your new email address.

Address¶

To update your address, click on the Address button from the Settings ribbon. Please follow the guided step process to update your contact information. Please note: Changing contact information will send a request to the agent to update your contact information.

Phone¶

To update your phone numbers, click on the Phone button from the Settings ribbon. A dialog will open allowing you to add up to four phone numbers and specify their location.

The Login History button in the Settings ribbon provides a detailed look at the login information for your account. This is important if you believe that an unauthorized user is trying to access your account or if you want to check to make sure you know all incoming connections to your account. The login attempts that failed will say “failure” in red.

Additionally, to make you aware of your account access activity, SelfServe will notify you of simultaneous logins and log out the first session.

When you have completed using SelfServe, click on the “Logout” tab on the main banner.